The ordering process at kolovou-shop.gr is as easy as your purchases at the Kolovou store.

  • You select the category you want. You can use the filters in the left menu to specify what you are looking for and to limit the results.
  • When you find what you want, click on it and you will enter the page with the product description.
  • You choose the ideal size for you and click on “Buy” and the product is automatically defined as selected for purchase and added to the Cart.
  • You continue navigating, select as many products as you want, and when you are done with your shopping, go to the Shopping Cart (top & bottom right) and click “Buy”. This button takes you to the page with the order completion process.
  • You can click on the “basket” to see the products you have chosen to buy.

It is not necessary to have or create a personal account to order from www.kolovou-shop.gr. There is an option for purchases without creating an account, but if you create your own account, you have the following benefits:

  • Ability to store personal information and shipping addresses (so you do not need to fill out the form in each order)
  • Speed in completing the order

In case you want to cancel your order for any reason, you can contact us at 22310 33514 from Monday & Wednesday 9:00 – 15:00, Tuesday – Thursday – Friday 9:00 – 18:00 and Saturday 9:00 – 14:30.

Important:

You can cancel your order without the slightest charge within 2 hours of its registration. After 2 hours it is possible that the order has already been delivered to the courier company, so the cancellation will not be accepted.

The basket works just like in a store. It contains all the products you have chosen and is the last step before your order. You can add or remove items from your Cart, just like in a store. To see its contents, click on the Shopping Cart icon at the top right of the web page. The number you see indicates the items you have already selected and placed in the cart.

To add the product you like, click on the “Buy” button, located above the item description. To remove it, click the Basket icon at the top right of the web page and then the “X” next to the item you want to remove.

In the e-shop of the Kolovos store, transaction security plays the most important role, which is why we use the most modern internet security technologies.

Important:

All payments made using a card are processed through the electronic payment platform “ePOS Paycenter” of Piraeus Bank, which uses SSL encryption with 128-bit key size. Encryption is a way of encrypting information until it reaches its intended recipient, who will be able to decrypt it using the appropriate key.

Important:

During the process, no personal information is stored at www.kolovou-shop.gr

You can choose between the following payment methods:

Credit / Debit Card: We accept the following cards:

  • Visa and MasterCard credit cards of all banks
  • Visa kai MasterCard debit cards of all banks
  • Maestro debit cards
  • Visa and MasterCard prepaid cards of all banks

Important:

In order to maintain the high security standards set by the Kolovos store in electronic payments, all credit or debit card holders go through an approval process by the company and the card issuer.

Pay on delivery:

You pay the amount to the distributor of the courier company we work with, at the time you receive the order.